It is normal to feel nervous about entering rehab for the first time. We have outlined these frequently asked questions and have in mind that you can always speak to one of our cunsultants.


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  • I want to keep this confidential. How will Chapters Capistrano protect my privacy?

    Chapters Capistrano has strict rules when it comes to keeping your information confidential. Chapters Capistrano must comply with the Federal Confidentiality Regulations and the Health Insurance Portability and Accountability Act standards in order to keep your privacy safe.

  • How much does drug and alcohol treatment cost?

    The cost for addiction treatment can vary based on the type of treatment you will need, and how long your stay will be. We cannot determine the cost of treatment for your rehabilitation until your insurance information is verified. To make this process easier, we can verify your insurance, fast and free. You also have the option to self-pay if you do not have insurance.

  • How fast can I get into a substance abuse treatment facility?

    Our experienced advisors can have you in a treatment facility the same day, pending approval. Our recovery advisors work hard around the clock to provide our clients with the best service for addiction, whether it’s related to alcohol or drugs (both illegal and prescription drugs). We are here to help you find the best treatment to help you overcome your substance abuse problems. Feel free to contact our substance abuse hotline at 844-906-3385. Our recovery advisors are available to take your call 24 hours a day, 7 days a week to get you the right treatment you need.

  • How long does treatment take?

    Generally speaking, the rehabilitation services and treatment programs can last anywhere from 30 to 90 days. The rehabilitation and detoxification facilities will determine the length of time treatment is needed based on your specific clinical needs to ensure your recovery is a success.

  • What insurance can I obtain to cover the cost of addiction treatment?

    Chapters Capistrano helps individuals looking to have a life free from substance abuse and addiction. We are not an insurance carrier, nor do we have the legal license to draw applications for medical coverage. Once you obtain insurance after doing your self-search, we will gladly give you a free insurance verification, and find the best addiction treatment program for you based on your specific needs.

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Help Center

If you feel more comfortable sending an email, please fill out the form below and one of our addiction experts will be in touch as soon as possible.

Fill Out the "Check Insurance Form"

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We know it's tough - believe us, we've been there. Many of the friendly voices on the other end of the line are in fact fully recovered addicts who were once in the same position as you.


*All communications with Chapters Capistrano are HIPAA Compliant and 100% Confidential